Customer Service

We respect your privacy!

Nothing is more important to TechSick than protecting the private information of visitors to our site.

Below you'll find information about our commitment to ensuring the privacy of your personally identifiable information (such as your full name, address, email address, telephone number and/or other identifying information) and preserving the integrity of the medium.

Please read the following carefully. If you have any questions or concerns, please send us an email.

Gathering and Use of Information 

TechSick will never willfully disclose any personally identifiable information about our online audience

to any third party without first receiving the user's permission. We do not collect personally identifiable information from our visitors other than what is supplied to us on a voluntary basis.

Visitors to the TechSick Web Site may voluntarily supply certain personally identifiable information in connection with

1. subscription registration for sites or services which require subscription (such as email newsletters),
2. requests for membership information and
3. e-commerce transactions.
   

In addition, personally identifiable information is voluntarily provided in connection with certain content submissions, community postings (i.e., forums or bulletin boards), comments and suggestions, or voting. 

TechSick may use such information only for conducting the activities stated above.

By using this site, you signify your agreement to the terms and conditions of this TechSick.com website Privacy Statement. 

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us. 

What Personal Information About Customers Does TechSick.com Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at TechSick.com. Here are the types of information we gather:

• Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
• Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses   TechSick.com. A number of different companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at TechSick.com if we cannot recognize you, we want you to be aware that these tools exist.
• E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from TechSick.com if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please email us with "Unsubscribe" as the subject title.
• Information from Other Sources: We might receive information about you from other sources and add it to our account information.
  

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as purchasing, personalized greetings, and storage of items in your Shopping Cart between visits. 

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of TechSick.com coolest features, and we recommend that you leave them turned on. 

Does TechSick.com Share the Information It Receives?

• Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries that either are subject to this Privacy statement or follow practices at TechSick.com to at least as protective as those described in this Privacy Statement.
• Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
• Promotional Offers: Sometimes we send offers to selected groups of TechSick.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please inform us by email. As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that TechSick.com, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
• Protection of TechSick.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of use and other agreements; or protect the rights, property, or safety of TechSick.com , our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
• With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
  

How Secure Is Information About Me?

• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
• We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
• It is important for you to protect against unauthorized access to your password and to your computer. Be sure to log off when finished using a shared computer.
  

What About Third-Party Advertisers and Links to Other Websites? 

Our site includes third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.

These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.

Which Information Can I Access? 

TechSick.com gives you access to a broad range of information about your account and your interactions with TechSick.com for the limited purpose of viewing and, in certain cases, updating that information. 

What Choices Do I Have?

• As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such TechSick.com features as your Profile, Wish Lists and Customer Review.
• When you update information, we usually keep a copy of the prior version for our records.
• If you do not want to receive e-mail or other mail from us, please adjust your Personal Profile. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of TechSick.com, and it is your responsibility to review them for changes.)
• The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use important features such as ordering and updates if you do not use cookies.
  

Are Children Allowed to Use TechSick.com?

TechSick.com does not sell products for purchase by children. If we sell children's products they are for purchase by adults. If you are under 18, you may use TechSick.com only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions If you choose to visit TechSick.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Queensland, Australia. If you have any concern about privacy at TechSick.com , please contact us with a thorough description, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Statement applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers. 

If you do not agree to this Privacy Statement, please do not use the website.